Sustainability

As a part of CapitaLand Investment Limited (CLI), we are aligned with CLI's policies.

Ethics and Code of Business Conduct

The Managers adhere to an ethics and code of business conduct policy, which include guidelines on the following areas:

• Confidentiality
• Conduct & Work Discipline
• Employee Declarations
• Inventions
• Corporate Gifts and Concessionary Offers
• Harassment
• Grievance Handling
• Social Media Policy
• Handling The Media / External Communications
• Employees Personal Data Protection
• Diversity & Inclusion
• Social Charter

The full policies and guidelines are published on our Intranet and accessible by all employees.

CLI Social Charter

CLI Social Charter acknowledges and upholds the fundamental principles set out in the Universal Declaration of Human Rights, the International Labour Organisation's Declaration on Fundamental Principles and Rights at Work, United Nations Global Compact's principles on Human Rights and local government's legal frameworks and legislation to protect individual rights.

The Social Charter outlines principles to protect individual rights with a zero-tolerance stance towards child/forced labour and unlawful discrimination. Applicable to all employees, the policy guides CLI towards ensuring a supportive and respectful environment for individuals across all aspects of the business and operations.

Find out more:

CLI Social Charter

CLI Diversity, Equity & Inclusion Policy

We embrace diversity, equity and inclusivity regardless of age, religion, gender, race, nationality and family status. We are guided by CLI's Diversity, Equity & Inclusion Policy, which expects employees to foster a culture of diversity and inclusion, where different perspectives, experiences and skillsets are respected and valued.

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CLI Diversity, Equity & Inclusion Policy

CLI Harassment Policy

Aligned with our commitment to the core principles of human rights, the CLI Harassment Policy aims to establish a framework for maintaining a work environment that is free from harassment.

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CLI Harassment Policy

CLI Supply Chain Code of Conduct

The CLI Supply Chain Code of Conduct form the basis for our engagement with our supply chains to influence them to operate responsibly in the areas of anti-corruption, child labour, forced labour, human rights, health and safety, as well as environmental management.

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CLI Supply Chain Code of Conduct

Fraud, Bribery and Corruption Risk Management Policy

We adopt the Fraud, Bribery and Corruption (FBC) Risk Management Policy, which reiterates our strong stance against FBC and sets the overarching approach in managing FBC risks. The FBC Risk Management Framework has been set in place to manage FBC risks in an integrated, systematic and consistent manner.

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Fraud, Bribery & Corruption Risk Management Policy

Prevention of Money Laundering and Terrorism Financing

We have implemented a policy on the prevention of money laundering and terrorism financing and we remain vigilant in identifying suspicious transactions. Enhanced due diligence checks are performed on counterparties where there is a suspicion of money laundering or terrorism financing.

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Anti-Money Laundering and Countering the Financing of Terrorism Policy

Whistle-blowing Policy

The whistle-blowing policy aims to provide employees and external parties who have dealings with the Managers with a well-defined, accessible and trusted channel to report grievances, suspected FBC, dishonest practices or other improprieties in the workplace.

The policy ensures that any parties making any reports in good faith will be treated fairly. Anonymous reporting is allowed and the whistle-blower's identity will be kept confidential.

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Whistle-blowing Policy

Grievance Handling Policy

The Grievance Handling Policy establishes a fair, transparent, and structured approach to addressing workplace grievances, underscoring the organisation's dedication to creating an inclusive, respectful, and harmonious environment. CLAS practises an open-door grievance handling policy that allows all employees to obtain a fair review and prompt response to problems or concerns relating to any aspect of their employment with the CLI Group. This policy covers harassment, discrimination, human rights concerns and other workplace / employment disputes and concerns.

Employees may raise their problems or concerns to their immediate supervisor, Human Resources department or through the whistle-blowing channel for resolution. Unionised employees can request the presence of a Union representative during the discussions. All grievances will be handled with confidentiality, impartiality and timeliness, ensuring privacy, fairness and prompt resolution, while protecting employees from retaliation.

The Grievance Resolution Process follows a 3-step process:

• Employees can first resolve their grievances with their immediate supervisor or manager through an informal discussion.
• If the grievance cannot be resolved, it can be escalated to the Department Head or HR Department. Depending on the nature and severity of the grievance, an independent investigation team may be involved to ensure fair and thorough review.
• If the complainant is dissatisfied with the outcome of the formal investigations, an appeal can be raised to senior management representatives (i.e., Department Head / Business Unit Head) who will review investigation findings and provide the hearing's conclusion.

Board Diversity Policy

The Board Diversity Policy provides for the Boards to comprise talented and dedicated Directors with a diverse mix of expertise, experience, perspectives, skills and backgrounds, with due consideration to diversity factors, including diversity in age and gender.

Embracing diversity helps the Boards avoid groupthink and fostering constructive debate. Diversity enhances decision-making and ensures that the Managers can benefit from all available talent and perspectives.

Personal Data Protection Policy

We adopt a pragmatic "data-light, data-tight" approach in our business conduct, and we have administrative, physical and IT security measures to protect personal data.

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Personal Data Protection Policy

CapitaLand IT Security Policy Framework

We are committed to safeguarding the confidentiality, integrity and availability of all physical and electronic information assets to ensure that regulatory, operational and contractual requirements are fulfilled. The CapitaLand IT Security Policy Framework, aligned to ISO 27001/2 security practices, sets out the requirements, specifications and processes of IT used within the organisation.